Mental health and wellbeing support services

Support for staff

MPLS MENTAL HEALTH FIRST AIDERS

MPLS have a number of MHFA England trained Mental Health First Aiders on hand to offer confidential, informal support to anyone within MPLS experiencing poor mental health or stress, whether work-related or not. We can be your first point of contact and, by understanding your situation, can talk through your options and signpost you to the right service if further support is required. Get in touch confidentially via mhfa@mpls.ox.ac.uk, or get in touch directly through the bios on the Mental Health First Aiders webpage.

HEALTH ASSURED: EMPLOYEE ASSISTANCE PROGRAMME

Health Assured is an Employee Assistance Programme designed to help you deal with any personal and professional problems that may affect your home or work life, health, and general wellbeing.

It is a complete support network that offers expert advice and guidance 24/7, including:

• Counselling for emotional problems and a pathway to structured therapy sessions;
• Legal information for issues that cause anxiety or distress;
• Bereavement support, including access to experienced counsellors and legal advisors;
• Medical information: Qualified nurses are on hand to offer support on a range of medical or health-related issues offering practical information and advice (not 24/7);
• Online Cognitive Behavioural Therapy (CBT): a range of self-help modules, informative fact sheets and invaluable advice videos from leading qualified counsellors; and
• A wellbeing app and portal offering Live Chat and a virtual library of wellbeing articles and guides.

To find out more about the free and confidential services available to you and how to access them, please visit Health Assured | Staff Gateway (ox.ac.uk).

Health Assured is part of the University’s wider staff wellbeing programme Thriving at Oxford. 

THRIVING AT OXFORD

A new Oxford programme supporting you to feel and perform at your best as part of the University community: Thriving at Oxford launched in MT 2022. The University is committed to creating an environment where "everybody is supported to feel and perform at their best as part of the University community". Here you can find lots of useful resources and updates posted from the centre.

OCCUPATIONAL HEALTH

Occupational Health provides a service that promotes and supports physical and mental wellbeing in the workplace. It offers a range of services including advice to managers, the employee counselling service (more below) and health surveillance.

BULLYING AND HARASSMENT ADVISORS

If you or someone you know within the University is experiencing bullying or harassment, get in touch with the Harassment Advisory Service or your local Advisors for support and advice on the procedure. More information about the harassment procedure can be found on these webpages. MPLS Bullying and Harassment Advisors are Daisy Hung and Justin Hutchence.  

TOGETHERALL

All students and staff at the University of Oxford can access Togetherall’s 24 hour, safe online mental health support. An online peer-to-peer support community offering discussions mediated by mental health professionals, self-learning courses and resources. Register for free for Togetherall and select "I'm from a University or college". 

ABLE FUTURES

Able Futures is a nationwide mental health support service provided on behalf of the Department for Work and Pensions. All University employees are eligible for nine months advice and guidance from a mental health specialist who can help you learn coping mechanisms, build resilience, access therapy or work with your employer to make adjustments to help your mental health at work. 

Call Able Futures free on 0800 321 3137 from 8am to 10.30pm, Monday to Friday to find out more about our online mental health support. Or apply online for Able Futures support. 

WORK + FAMILY SPACE

The Work + Family Space is a University benefit for all employees that offers access to emergency back-up childcare and adultcare, a 'speak to an expert' phone line, and a wide range of guides and webinars. Access to the services, phone lines and web guidance is free for University employees, but you will need to meet the costs of any care that you book. Find out more on the Work + Family Space webpage. 

MAXIMUS

The Access to Work Mental Health Support Service by Maximus is funded by the Department of Work and Pensions and provides confidential and vocational support for employees with mental illness to retain/regain their ability to participate ​at work. 

SERVICES FOR STUDENTS

STUDENT COUNSELLING SERVICE

All students at the University have access to a free student counselling service provided by Welfare and Student Support. They also provide advice to staff who are concerned about students.

SEXUAL HARASSMENT AND VIOLENCE SUPPORT SERVICE - FOR STUDENTS

The Sexual Harassment and Violence Support Service provides a safe space for students to be heard, with advisors offering free support and advice to any current student who has been impacted by sexual harassment or violence. All specialist advisors at the service are trained to support you at your pace, free of charge and in confidence.

PEER SUPPORT - FOR STUDENTS

The Peer Support Programme was developed in the early 1990s in recognition of the essential role students play in supporting and encouraging one another on a day-to-day basis throughout their time at university. Students can seek peer support from other students at the University.